Getting started > Forgotten password request

Forgotten password request

If you have forgotten your password:

1. Click the Forgotten your password? link on the Spend Dynamics login page.

   The Password Help screen appears.

2. Type your username and email address.
3. Click Submit.

   The solution validates your email address against your username, and if a match is made, an email with reset instructions will be sent to you. The email contains a clickable link that will redirect users to the Reset Password screen.

4. Click the link in the email to be redirected to the Reset Password screen.
5. Enter your username and validate your new password. Ensure all listed password criteria have been met and click Save.

   You will be redirected to the login page.

6. Log in with your new password.