Employee management > Employees > Reset two-factor authentication for employee

Reset two-factor authentication for employee

As an administrator, you can reset two-factor authentication for employees. The two-factor authentication reset deletes the employee's current registration and forces them to register for it again to log in to the solution.

To reset two-factor authentication for an employee:

1. Click the Employees button on the Administration Overview diagram (Employee view).

   The Employee Administration screen appears.

2. Click Search at the top-right of the screen.

   The Employee Search window appears.

3. Use the search criteria defined in the Search for employee procedure to narrow the search for the employee you want.

   The Employee Administration screen re-appears, displaying the search results table.

4. Click to the right of the employee.

   The Reset two-factor authentication window appears.

5. Click Reset. This sends the employee a confirmation email with details on what to do next.